X1 E window hello 驱动问题

window hello 驱动问题：

     重装操作系统之后  biometric devices 驱动异常如何解决？
Synaptics WBDI:
Windows Hello Face Software Device:
    This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

导致window hello 指纹识别和人脸识别无法使用。